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Messages and Updates

The communication hub is split into four tabs:

  • Messages
  • Transport
  • Equipment
  • Updates

Messages

Contains:

  • direct conversations
  • general activity conversations

Transport and Equipment

These tabs separate operational communication from general chat.

  • transport: offers, passengers, operational changes
  • equipment: offers, requirements, coordination between provider and participants

Updates

Contains generic updates only, without transport/equipment duplicates.

Communication hub

Inside a thread

Available actions include:

  • reply
  • reply privately
  • edit
  • unsend
  • delete for me
  • emoji picker in the composer

Message thread

Private contact rules

In user-facing surfaces:

  • email is hidden
  • phone is not public
  • WhatsApp may be public only when the user explicitly enables it